Shipping & Delivery Policy
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://app.termly.io/document/terms-of-use-for-ecommerce/bf06125f-d789-40c3-8e32-54af97987049
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
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WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
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We offer shipping at the following rates:
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Standard: 3-10 business days
Delivery: 1-2 business days
All times and dates given for delivery of the products are given in good faith but are estimates only. There will be a $7 flat fee for shipping and $5 flat fee for local delivery near San Fernando Valley area. Once your order is packaged, we will send a confirmation email with your tracking information.
DO YOU DELIVER INTERNATIONALLY?
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We do not offer international shipping.
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ARE THERE OTHER SHIPPING RESTRICTIONS?
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Orders cannot be shipped to P.O. Boxes Orders only ship on business days which are Monday-Friday To ensure same-day delivery for order drop-offs, please place your order by 12pm PST
WHAT HAPPENS IF MY ORDER IS DELAYED?
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If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://app.termly.io/document/return-policy/ad6f3e81-40e6-4be8-8c14-3df0df932273
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HOW CAN YOU CONTACT US ABOUT THIS POLICY?
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If you have any further questions or comments, you may contact us by:
Email: info@youthavenueapparel.com
Online contact form: https://www.youthavenueapparel.com/contact-3
Refund & Return Policy
Thank you for your purchase. We hope you are happy with your streetwear clothing products. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
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All returns must be postmarked within twenty-one (21) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
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To return an item, please email customer service: info@youthavenueapparel.com to obtain a return shipping label and a Return Merchandise Authorization (RMA) number. After receiving an RMA number with your return shipping label, place the item securely in its original packaging, and mail your return to the following address:
Youth Avenue Apparel Attn: Returns RMA #
1812 W Burbank Blvd
#7323
Burbank, CA 91506
United States
REFUNDS
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After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
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EXCEPTIONS
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For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
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Please Note: a $5.99 restocking fee will be charged for all returns in excess of $125.00.
QUESTIONS
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If you have any questions concerning our return policy, please contact us at: